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Library Services FAQs

Common questions about the use of the library and its services.

New Library Users

Where is the Galter Health Sciences Library & Learning Center?

Galter Health Sciences Library & Learning Center is located at 320 E. Superior Street on Northwestern University's Chicago campus.

What are the library hours?

Galter Library is open Monday through Friday, 8:00am to 6:00pm in Fall 2020. These hours refer to the entire library space, i.e. all publicly-accessible areas and levels. Outside of these hours, the library's Extended Hours Study Space is open to FSM affiliates 24/7.

How do I contact the library?

Library Administration (312) 503-8133
Billing/Accounts (312) 503-8133
Cataloging (312) 503-8125
Circulation (312) 503-8126/8127
Donations to the Library (312) 503-1912
Education and Library Classes (312) 503-8126
Fax (312) 503-8028
Interlibrary Loan/Document Delivery (312) 503-1908
Reference Assistance (312) 503-8126
Special Collections (312) 503-1913


To contact individual staff members, please visit our Staff Directory.

What do I need to check out books or other materials?

You will need to present your Northwestern University WildCARD or library barcode to borrow materials from the library. If you are employed at an affiliated hospital, you can obtain a library barcode from the circulation desk at Galter Library or the library at your institution.*

*Fall 2020: Until further notice there is no one on site to check out books or distribute barcodes.

How long can I borrow books and materials?

The majority of books circulate for a minimum of 16 weeks with renewals allowed if not otherwise requested; users may renew books online, by phone or in person.

Do I need to come to the library to renew my book?

No. You can renew items online. After logging in, choose "My Account" from the menu in the top right corner.  Then look for "Library Account Information" to view and renew your materials online.

How do I order an article or book that the library does not have?

You can Order an Article or Book online. If you are not already signed in with your NetID, you will be prompted to do so. In general interlibrary loan requests are filled in about 3-10 business days. If you need a quicker turnaround you may want to contact one of the other health sciences libraries in Chicago.

There is currently no charge for interlibrary loan requests to FSM faculty, staff, students, and residents.