The Endnote 21 (a.k.a. Cite While You Write) toolbar should automatically appear in Word, once you have finished installing Endnote on your computer. If the Endnote toolbar is missing, please see the troubleshooting instructions linked below.
Note: On work devices for which you do not have administrative rights, you will need to work with your IT department to activate the toolbar (steps 4-6 on the troubleshooting guide linked below).
The EndNote toolbar as it appears on a Mac.
The following videos show two methods to insert EndNote references into Word. While the demonstration uses Endnote 20 for Windows, the steps are the same when using Endnote 21 for iOS.
There are two types of citation in your paper: an in-text citation and a bibliography citation. Deleting a citation from the bibliography alone will not remove it permanently - the next time the paper is formatted, the citation will return. Deleting the in-text citation is the way to go, but we recommend you follow these instructions to guarantee a clean removal.